Job title: Animal Care, Part-Time

Reports to: Shelter Manager

Position Overview:

The Toledo Humane Society is always accepting resumes for Animal Care and will be in contact with interested candidates when positions become available.

Availability: Saturday or Sunday 8:00 am – 6:00 pm, two full weekdays 8:00 am – 7:00 pm. Schedule based on the shelter's needs.

Responsibilities:

• Process incoming animal intakes, ensuring proper documentation and care.
• Clean and maintain cages, kennels, and animal living areas daily to ensure a clean and healthy environment.
• Provide food, water, and other necessary supplies to the animals in our care.
• Observe and identify any potential medical issues or behavioral concerns in animals, promptly notifying the department supervisor or assistant supervisor.
• Safely hold, restrain, or assist with animals when necessary for medical procedures or cleaning.
• Administer vaccinations and other preventive care as directed.
• Perform general building cleaning duties, including sweeping, mopping, and sanitizing public areas.
• Clean and disinfect animal-related items such as litter pans, carriers, bowls, and toys.
• Complete laundry tasks and wash dishes regularly to maintain cleanliness and hygiene.
• Answer incoming phone calls, responding to inquiries from potential adopters, volunteers, and shelter visitors.
• Assist visitors with general information, providing excellent customer service and helping them navigate the adoption process.
• Process adoptions and provide guidance to adopters, ensuring they have all necessary information for a successful adoption experience.
• Maintain a positive, friendly, and professional demeanor at all times, ensuring a welcoming environment for both animals and visitors.
• Work outdoors in various weather conditions (rain, snow, heat, cold) as required to care for outdoor animals, assist with cleanup, or support other shelter activities.
• Flexibility to perform other duties as assigned, which may include special events, transport, or urgent care needs.

Qualifications:

• Must be 18 years or older.
• Passion for animal welfare and a commitment to the well-being of animals.
• Strong attention to detail and ability to follow instructions.
• Ability to work in a fast-paced, dynamic environment and adapt to changing needs.
• Excellent communication skills and a customer-focused attitude.
• Ability to lift, carry, and manage animals as needed.
• Previous experience in animal care or customer service is a plus.
• Ability to work in all weather conditions (heat, rain, snow, etc.).
• Willingness to take on additional tasks as needed to ensure smooth shelter operations.

If you are enthusiastic about helping animals and contributing to a compassionate shelter environment, we encourage you to apply!

Please email your resume to ecook@toledohumane.org to apply!

Job title: Registered Veterinary Technician, Part-Time

Reports to: Shelter Veterinarian

Position Overview:

Toledo Humane Society, Northwest Ohio’s largest open admission nonprofit animal shelter, is hiring for a weekend Registered Veterinary Technician position. We are expanding our programs and need the necessary support staff to help us grow. Hourly salary will vary with experience.

We offer a very competitive salary, generous CE expenses and licensing reimbursement, and deeply discounted medical procedures, supplies, and food for your personal pets. For full-time employment only, benefits include: health/vision/dental, 401(k) match, paid time off (PTO) including holidays, sick time, vacation, free and confidential employee assistance program, and free short-term disability insurance.

The primary responsibilities for this position are to administer treatments for hospitalized patients and triage incoming sick and injured animals to support our animal care staff. Saturdays and/or Sundays can be 8-10 hours per day at your choosing. You could work just one or both weekend days.

Our medical team currently consists of four veterinarians, seven RVTs, and three veterinary assistants. We are a busy, fast-paced environment. Duties include performing physical exams and administering treatments to shelter animals. Our facility has digital x-ray, dental x-ray, two dental stations, and a two-table surgery suite. We care for nearly 6,000 shelter animals every year.

We are looking for a hard-working team player with a positive attitude. We love coming to work every day and like to have fun while we work. We are passionate about helping shelter animals and being part of a life-saving team that makes a difference every day in the lives of homeless animals.

Interested applicants should send their resumes to Anna Brown, DVM at abrown@toledohumane.org

Please see full job description for more information.

JOB DESCRIPTION:

Position Title: Registered Veterinary Technician Department: Medical
Reports to: Shelter Veterinarian, Lead Technician Status: Part-Time, Non-Exempt
Job summary: Primary job duties are related to the medical care of shelter animals

DUTIES AND RESPONSIBLITIES FOR PT WEEKEND POSITION:

• Demonstrate core values of organization in all actions and interactions, internal and external
• Provide exemplary customer service and facilitate good experiences for all shelter guests
• Maintain respectful and cooperative working relationships with coworkers
• Perform physical exams as needed, including medical rechecks
• Perform scheduled medical treatments of shelter animals, including cleaning and nursing care of post-op patients, critical patients, and patients in isolation.
• Update shelter veterinarian on status of patients, record progress in electronic records
• Collect medical samples as needed from patients, including blood, urine, fecals, skin scrapes, etc., read samples as needed and prepare samples to send to outside labs
• Fill prescriptions for shelter animals and recently adopted animals
• Respond to voicemails and emails in a timely fashion (generally same day)
• Clean up of medical areas, including surgical packs and laundry
• Provide input on medical policies, procedures, and treatment protocols as needed
• Assist in training and mentoring staff and volunteers as needed - Understand the multiple functions of the shelter, including all THS programs
• Maintain current knowledge of best practices in shelter medicine
• Other duties as assigned

QUALIFICATIONS AND REQUIREMENTS:

• Registered veterinary technician degree from accredited school, current license to practice in Ohio
• Knowledge of restraint, handling techniques, general animal safety practices, animal body language
• Follow established protocols for limiting spread of disease between surgical or medical patients
• Ability to work independently and in a team, able to professionally and calmly cope with stressful and emotional situations, able to balance multiple priorities and deadlines
• Comfortable interacting with the general public and ability to communicate professionally both orally and in writing
• Proficient use of computer including Microsoft Office programs, email, Internet and shelter software.
• Passion for THS mission, for caring of all animals regardless of age, breed, temperament or species.
• Requires flexible hours, will include working on weekends, may occasionally involve working on evenings or holidays

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT:

• Ability to lift 50 pounds unassisted regularly, 50+ pounds assisted
• Ability to be comfortable working with cats, dogs, small animals, and reptiles
• Ability to perform strenuous physical activity on a daily basis, including lifting, carrying, reaching, stooping, squatting, bending
• Due to nature of shelter work, may be exposed to deceased, ill, or fractious animals, zoonotic or other diseases, unpleasant noises, odors, or sights, extreme temperatures, irate people

Job title: THS Thrift Store Cashier and Donation Processor, Full-time

Reports to: Thrift Store Manager

Position Overview:

Toledo Humane Society, Northwest Ohio’s largest open admission nonprofit animal shelter, is hiring for the position of Thrift Shop Cashier and Donation Processor.

The THS Thrift Store is a busy and growing thrift shop in the Toledo area that supports the Toledo Humane Society and its mission by selling new and gently used donated items. This is a part-time, hourly position. Approximately 35-40 hours per week, primarily late afternoon and evening hours (no later than 8pm), and opportunity to work up to 25 hours a week depending on availability. Must be available to work most Saturdays and occasional Sundays. We are looking for a hard-working team player with a positive attitude. We are passionate about helping shelter animals by raising money in our thrift shop.

DUTIES AND RESPONSIBILITIES

• Perform store opening and closing procedures.
• Perform various register and credit card transactions.
• Keep store and inventory clean and organized including restrooms and stock/sorting room.
• Ensure donated merchandise is sorted, cleaned, priced and displayed as quickly as possible.
• Demonstrate courteous and friendly manner at all times towards customers, co-workers and volunteers.
• Provide accurate information in a clear and concise manner.
• Supervise and work with staff & volunteers that work at the store.
• Demonstrate excellent customer skills including; while interacting with donors, customers and volunteers.
• Demonstrate courteous and friendly manner at all times towards customers, coworkers and volunteers by providing accurate store information and instructions in a clear and concise manner.
• Maintain a clean and safe work environment.
• Report to Store manager the supply needs of the store.
• Positively represent the Toledo Humane Society with a professional and respectable demeanor at all times.
• Perform any other duties assigned.

QUALIFICATIONS AND REQUIREMENTS

• Cash counting and math skills. Ability to use the cash register with confidence, as well as the credit card machine.
• Multitasking: ability to take care of customers while also answering the phone and assisting customers with questions.
• Good communication skills: ability to communicate with people all day, including customers, donors, volunteers, coworkers and manager.
• Ability to lift at least 40 pounds.
• Ability to stand/be on your feet for hours. Donation processing can be physically demanding.
• Requires flexible hours, may occasionally include working on weekends, evenings, and holidays.

Job title: Van Driver/Production Assistant, Full-Time

Reports to: THS Store Manager

Position Overview:

SUMMARY: To assist in fulfilling the purpose/mission of THS by efficiently managing donation pickup and deliveries with optimal courtesy paid to donors, maintain vehicles and assist in production operations as necessary.

RESPONSIBILITIES:

• Pickup donations and deliver purchases
• Interact with donors in a consistently pleasant manner
• Route pickups in an efficient and productive manner
• Unload donations, placing neatly in areas as determined by THS Store Manager/Assistant Manager
• Understand Van scheduling and be able to schedule if assigned the task
• Assist Thrift Store staff in tasks as assigned by Store Manager or Assistant Store Manager
• Maintain van, checking all issues related to its successful operation
• Actively promote unity between all staff
• Perform any needed maintenance tasks as requested
• Van maintenance
• Maintain all paperwork and keep necessary credentials, van logs, etc., up to date.
• Assist in the reception of incoming donations when not making pickups
• Assist in the positioning and organization of furniture area
• Cooperatively assist other team members in accomplishing assigned tasks and objectives
• Oversee any volunteers assigned to assist with pickups and deliveries. Cooperatively and actively work with all store volunteers as requested by Thrift Store Manager
• Welcome, oversee and nurture the investment of volunteers at the THS, particularly those working in department(s) relating to this position.
• Attend THS sponsored meetings and events as designated by supervisor.
• Fulfill all aspects of position job description according to THS Mission Statement and Core Values.

QUALIFICATIONS:

Education: High school diploma/GED

Work Experience:

• Box Van driving/delivery experience
• Basic maintenance skills
• Valid Ohio driver’s license and acceptable driving record

Skills & Abilities:

• Task-oriented
• Detailed and careful
• Self-motivated
• Strong interpersonal skills
• Willingness to learn and be flexible
• Loyalty to co-workers and management
• Strong attendance history

Physical:

• Sitting or standing for long periods of time to perform job functions
• Ability to lift and move objects weighing up to 100 pounds
• Manipulate, handle, feel, and control items or equipment
• Communicate effectively with co-workers and volunteers
• Be able to read, write, and interpret written documents

Job title: Assistant Thrift Store Manager, Part-Time or Full-Time

Reports to: THS Thrift Store Manager

Position Overview:

SUMMARY: To assist in fulfilling the purpose/mission of THS by being responsible to work with the Store Manager in managing the total business operation of the Thrift Store and the supporting Production Department. In this capacity, the Assistant Store Manager is responsible to assist the Store Manager in providing an operation that not only produces a reasonable profit for the humane society, but also displays and promotes the mission of THS.

GENERAL RESPONSIBILITIES:

• Greet customers entering and exiting the store in a friendly and pleasant manner.
• Understand and operate the following functions on the cash register:
  • Product purchases and returns
  • Handle cancellation transactions and voids
  • Printing “x” and “z” reports end of day/week/month
• Count down register drawers and prepare daily deposits of store sales, insuring the total security of all cash moving through the registers.
• Become adept at handling all functions of credit card machines and end of day batch reports.
• Assist on the store sales floor
• Supervise all store activities
• Mediate team member disputes, deal with discipline and correction as needed, encourage team unity
• Assist in daily cleaning and maintenance of the store
• Assist in proper identification, pricing and display of antiques.
• Answer the telephone and handle callers in a professional manner, directing all sales calls and customer inquiries to the appropriate individual.
• Understand truck scheduling and be able to schedule deliveries and pick-ups as needed.
• Maintain a clean and presentable store environment. Keep areas such as bathrooms, floors, break room, dressing rooms, and customer counter clean and presentable.
• Hang clothing for display, price garments, hang clothing in appropriate area.
• Price and display jewelry, assist customers with items in case.
• Assist in creating and maintaining store displays and in-store promotions, including the presentation and implementation of ideas.
• Cooperatively and actively work with all store volunteers
• Welcome, supervise and nurture the investment of volunteers
• Direct donors to proper area for drop-offs.
• As truck delivers store inventory, assist in putting away.
• Assist in proper closing procedures. Manager will train in proper task list for end of day duties.
• Perform any additional tasks as requested by the Store Manager.

PRODUCTION ASSOCIATE RESPONSIBILITIES

• Produce clothing for sales floor as instructed by Production and/or Store managers.
• Greet and assist donors as assigned.
• Answer telephone as needed.
• Understand truck scheduling and be able to schedule if assigned the task.
• Assist in maintaining overall production cleanliness by picking up, straightening, and organizing as needed.
• Assist with trash hauling to dumpster as needed.
• Sort, clean, and price shoes, purses, belts, books, and hard goods for sales floor.
• Assist truck drivers with unloading goods from truck deliveries.
• Assist customers with loading purchased goods.
• Maintain cooperative unity between store staff, volunteers

GENERAL:

• Attend THS sponsored meetings and events as designated by supervisor.
• Fulfill all aspects of position job description according to the philosophy of the THS Mission Statement and Core Values.

QUALIFICATIONS:

Education and Experience

• High School Diploma

Skills and Abilities:

• Professional with strong interpersonal skills, ability to work with a diverse group of individuals
• Self-motivated
• Willing to learn and be flexible in fast-paced environment
• Loyal to co-workers, volunteers, and management
• Punctual, dependable attendance history
• Retail store experience
• Cashier experience
• Customer service experience

Physical

• Sitting or standing for long periods of time to perform job functions
• Ability to lift and move objects weighing up to 60 pounds
• Manipulate, handle, feel, and control items or equipment
• Communicate effectively with co-workers and volunteers
• Be able to read, write, and interpret written documents

Job title: Cruelty Investigator

Reports to: Cruelty Field Manager

Position Overview:

SUMMARY: Serves as the law enforcement representative for the Toledo Humane Society in the prevention of cruelty and neglect of animals. Investigate complaints and/or reports of animal cruelty. Collect evidence necessary to prepare reports and case files for prosecution, and provide testimony as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned as necessary.

• Receive, evaluate and respond to complaints of animal cruelty or neglect received by phone, e-mail, in person, or by other means.
• Enter case information, including follow-up actions, into PetPoint, shelter software.
• Maintain a daily activity report and telephone log.
• Impound, assist with impoundment, or seize animals as required.
• Collect and properly store evidence and submit same for testing by outside agencies or vendors as needed.
• Photograph and thoroughly document potential crime scenes.
• Photograph and assist with veterinary exams and necropsies.
• Conduct interviews with suspect(s) and witnesses.
• Prepare detailed and accurate case reports and files in a timely manner for the Prosecutors Office, or any other requesting agency in support of cruelty cases.
• Testify in court or at seizure hearings for cruelty or neglect cases.
• Prepare and execute search warrants. Issue citations, notice of compliance forms, and/or veterinary treatment notices. Educate the public on the proper care and treatment of animals.
• Assist the Lucas County Canine Care and Control as needed.
• Assist law enforcement agencies as necessary.
• Work closely with other THS Departments as needed. Assist with screening, vaccinating, and/or kenneling animals in the event of a large scale impound.
• Properly log and update case status as needed.
• Prepare statistical data as it relates to animal cruelty investigations.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability level required. This individual must also possess the ability to manage the emotional aspect of witnessing animals in traumatic situations, humane euthanasia, and support staff in high-emotion circumstances. Must be able to pass a criminal background check upon hire.

Education and/or Experience:

High school diploma or equivalent and two (2) years of experience as an Animal Control Officer or Humane Agent required. Criminal Justice degree or State of Ohio Humane Society Agent Certification preferred.

Certification as a humane agent is required within six months of hire. The Humane Society Agent Training Program, is to ensure compliance with OAC 109:2-15-02 using curriculum approved by the Ohio Peace Officer Training Commission.

Language Skills:

Excellent oral and written communication skills are essential. Ability to read, write and comprehend instructions, correspondence, and memos effectively. Public speaking and group presentation skills preferred.

Reasoning Ability:

Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, an individual should have knowledge of PetPoint database software or become proficient within the first six months from hire date.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl. The employee is required to sit and/or drive. The employee must frequently lift and/or move up to 75 pounds. Vision requirements of this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this Job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to zoonotic disease, aggressive/feral animals, toxic or caustic chemicals, possible hostile public, and operation of vehicle under all types of weather/road conditions. Must be available to work irregular hours, weekends, and holidays if required. The noise level in the work environment is usually moderate to loud.

We are an Equal Opportunity Employer and welcome a diverse pool of applicants.